Delete your TripPocket account and data

TripPocket: Split Travel Costs — LAKESIDE VILLAGE COMPANY LIMITED

Email sales@lakesidevillageproduction.com with the subject “TripPocket account deletion”. Send from your sign-in email where possible, and tell us you want your TripPocket account and associated data deleted. If you cannot access that email, explain this so we can arrange another ownership check. Do not send passwords, card details or identification documents in your initial request.

We will verify ownership before processing deletion and aim to complete verified requests within 30 days. You can make this request without reinstalling the app. You can also request deletion of specific data without deleting the whole account; describe the data in your email.

Deletion covers your TripPocket sign-in record, owned trips, expenses, receipts, access records, memberships/invitations, push-device registrations and our purchase-entitlement records. Other accepted trip members lose access to trips you own. In someone else's shared trip, personal identifiers and personal attachments are removed; non-identifying amounts needed for the other members' accounting may remain. Required transaction/accounting/fraud-prevention records may be retained by the store or service providers. We will explain any required retention or delay in our response.

Account deletion cannot be undone and does not delete your Google account or automatically refund a purchase. Remove Ads may no longer be associated with the deleted TripPocket identity; contact support before deletion if you need help with an existing purchase.